One of my favorite blogs (The Marketingsherpa Blog) recently posted the result of a study that showed “like search traffic, social media traffic tends to be very qualified” This stunning statement came from Maura Ginty, Senior Manager, Search and Social, Autodesk.  Is it any big surprise?  

Let me think, people who like you, follow you, fan you, or are searching for you on social networks are a targeted audience.  While this does seem obvious at first glance, what is interesting about what Autodesk has done is that they actually developed a keen way to measure it.  Unfortunately, their measurement stops at “sentiment”.  Karmaback would like to take that measurement all the way through the sale.

According to Adam Sutton (Marketingsherpa),  “the [Autodesk] team can calculate the velocity of a marketing message — the number of people a message reaches in a certain amount of time in social media — and combine it with a sentiment analysis”.  And while this is nice… speed of message, sentiment of message, I find it lacking in 1 key area: the Sales!  Why is it people assume that sentiment leads to sales?  

Remember, for a sale to happen, you need to have 3 key elements: demand (sure, we can call that sentiment), price (there needs to be a match between price and demand!  Economics 101), and place (a place to buy, to shop, to complete the purchase, that is convenient & fast).

Here’s a Social Marketing Tip.  Ask for the sale!  Heck, even play with the price (promotions).  While you are at it, why not let them go ahead and buy, directly inside Facebook?  (place).