Have you ever had that feeling that “work sucks”? Ever felt ‘stuck’ in a job and wishing you had a better boss, a better role, a better pay, etc.? Now, when you changed jobs… ever wish for the old days? I can tell you unequivocally that I have felt both feelings, but my time as a Chip Designer and Chip Architect at Intel Corp. was most decidedly different than any job hence.
So, what was it about working at Intel Corp. that won my heart?
I began working at Intel in Oregon in 1999. I quickly learned 3 things: 1. Intel takes training seriously. 2. Intel cares a lot about their employees. 3. Intel truly does believe in culture.
The New Hire Orientation at Intel was extensive and serious. They taught you all about the Intel Corporate Values and the Intel Benefits and such… It was 3 days of serious reading, lecture and work… all well organized and seemingly useful. I had serious doubts about Intel’s supposed “Values” however…. did companies really do that?
Well, I was wrong. Intel takes values very seriously. Not only did they pass out a badge with their values on the back, hang signs everywhere, and talk about their values constantly… but also:
1. their 360 feedback process for raises and evaluation was centered primarily on our adherence to Intel’s Values.
2. The training didn’t end. I was required to take 1 or 2 courses from “Intel U” every quarter…and sometimes more.
3. As I proceeded into more management type roles, I was required to take a course that stuck with me to this day: 7-Habits of Highly Effective People. An excellent course, from Dr. Stephen Covey himself.
And then I realized suddenly, I was LIVING Intel’s Values:
1. I was taking smart risks at work, and getting rewarded with promotions.
2. I was helping keep Intel a great place to work, participating in and organizing company-sponsored events and joining the Emergency Response Team.
3. I was involved in Intel organized community events and “clean-ups”.
4. I was focused on Quality and Innovation.
5. I was keeping open and direct in my communications.
Wow, this culture of Intel had invaded my soul… and everyone around me, from my coworkers to my bosses to Executive VPs were doing the same. All on the same page about what makes Intel Great.
So now, as I reflect on those days, I realize, what made Intel win my heart was simple… they really meant those “core values” they preached to us in orientation. They LIVED by those values, and so did I. It felt good to be part of something “real”… that was just what they said it was: they practiced what they preached: and that’s how they’ve kept a lead on an industry for more than 50 years.
I just talked to another ex Intel guy. He had the same sentiment.
Hi Harlan!
I was reading the "Leadership Wisdom from The Monk Who Sold His Ferrari" again and what you described, fits well into the rituals the author described in book. I guess that you have read the book, if not I strongly recommend it. Thanks for sharing!
It's strange, but Intel has figured out the secret to "Continuous Innovation". It starts with caring about your employees, allowing them to take risks and grow, and really communicating all those values throughout the company.
Soheila, I've not read that one.. but It's on my reading list now! Thanks!