social marketing

PostOnTime lets you post to Facebook and Twitter while you are away.

If you are “into” social network marketing like I am, then you already know that posting to your Facebook and Twitter page on a consistent (and constant) basis is vital to keeping your Fans and Followers active and growing.  A daily or twice daily post is not at all too much.  However, knowing and doing are 2 different things.  My company, Karmaback, has just launched PostOnTime  to make the doing part of posting to Facebook and Twitter on a regular basis MUCH easier.  You can now schedule posts for any time of the day, even when you are away from your computer.  You can even post on weekends, evenings, and when you are travelling or on vacation!  It is free for 30-days, and as low as $4.99/mo after that, so give it a try!  It’s awesome!

http://karmaback.com/tw_postontime/

ALWAYS provide an “Easy Button” for your customers.

It doesn’t matter what you sell, who you sell to, or how much you are charging.  There should always be an “easy” button for your customers.  In fact, the most basic, core functionality of  your product should be so easy, it barely even needs a button.  How do you do that, you ask?  Well, simple.  First, find the core functionality of your product.  Knowing that can be a huge help!  Second, make sure that the user can see (and use) the core functionality of your product in 1-click (or less).  If you don’t have a software product, let them see/use your product with no clicks… right out of the box… no assembly required.

At Karmaback, we recently improved our entire setup flow to require just 2 clicks.  Yah it’s not 1 yet.. (we’re working on it!)… but its a huge improvement.  Companies can now setup a fully functional, completely operational, fully hosted Sweepstakes for Facebook or Twitter or Web or all three, in 2 clicks.  Nice. 
How did we do it?  Easy Default Settings.  Simplified setup process… and most of all, the “Save” button.  (see screenshot below)
Setting up a Viral and Social Sweepsakes to run in your Facebook Fanpage or Twitter Feed couldn’t be more easier that it is now!  Well maybe a tiny bit easier… we want to get it down to 1 Click… we’re working on that.  Maybe we’ll call the 1 button “Easy”.  

Why do Social Marketing?

Social Marketing is more than just a buzzword.  If you are not doing “basic” Social Marketing, you are missing out in a revolution of internet marketing; and failing to market where your customers live.

This video explains (statistically) why the hype about Social Marketing is important… I’ll summarize it: BECAUSE ALMOST EVERYONE IS THERE!  e.g. almost your entire market is spending more and more of their time on social networks!!!

Got it?  Here are 3 levels of Social Marketing you should be considering:

  1. Just be there!  Make a Facebook Fanpage and a Twitter account.  Link Facebook to Twitter, so when you post to Facebook, it posts to Twitter automatically.  And write 1 post per week about something new at your company.
  2. Grow your page by getting more fans, likes, and followers.  Simply run some sweepstakes (using Karmaback of course), or ads, to encourage your fans/followers to join!
  3. Reward your Fans/Followers for following you.. and encourage them to talk to you on Social networks.  You can reward them by doing give-aways (using Karmaback of course), and by offering them special discounts/offers.
Now stop procrastinating and make a Facebook Fanpage or Twitter Account.  It’s super easy!

Marketing Innovation now moves FASTER than Technology Innovation

Technology is now moving slower than marketing.  Think about it: WordPress and Web 2.0 are 1999 technologies still used everywhere.  Web 3.0 is just Web 2.0 but easier, and more broadly used, not really “new technology”.  Today, what distinguishes a great blog, website, or online application is how it is marketed.  And the marketing of websites, blogs, online applications and the like is evolving faster than we can even imagine; much faster than the technologies they run on. 

At Karmaback, we help companies experiment with new forms of online marketing: Sweepstakes on Facebook, Twitter, and Foursquare, Viral Coupons, Groupon-like Online Coupons, Referral Contests, Rewards Program, Loyalty Programs, and much, much more.  Most importantly, we have technologies and reporting tools that let marketers determine IF what they are doing is effective.

Karmaback now has almost 2 years of experimentation, best practices, and data in all things Marketing in this new era of marketing dominating technology.  We can tell you what works, what doesn’t, and a little bit of why.

Check out what we do at Karmaback with our Social Sweepstakes, Social Coupons and Social Feedback System.  Find out how to keep pace with “The New Marketing”!

Getting more Twitter Followers does NOT magically lead to sales

So, you have a lot of new Twitter Followers eh?  You may have gotten them by running a Karmaback Social Sweepstakes, or maybe you just been collecting them a while?  Well, here’s a news-flash, just having twitter followers is NOT enough to get you sales.  You have to do something else, 2 things actually, and one of them has to be “extraordinary”.

First, and foremost, you have to offer a product or service that is TRULY valuable to the target market.  It won’t have value for everyone.. but to those that it was built for, it has to be THE most valuable solution they can think of.  Your product/service has to be “extraordinary” to the target market.

Example: You make Caramel Ice Cream, with Caramel Swirls, and Caramel Candy inside, with Caramel topping.   You make the “Quadruple Caramel Ice-cream”.  *** THIS is PERFECT for me (Harlan) the target customer and people who: 1.) wants ice-cream, 2.) loves caramel, and 3.) can order the ice-cream (either lives nearby or can get it delivered).

Example 2:  You fix Small Business Tax Problems, by training small business owners the “simple steps to managing your books and filing taxes” and provide backup tax help hourly at just $40 per hour.  *** THIS is the PERFECT solution for me, and People who: 1.) have a small business, 2.) have tax headaches and fears, 3.) want to do as much as we can ourselves to save money, but 4.) need to have backup ready instantly, and 5.) can order/use the service (either via Web or in the same city).

NOTICE: These examples are VERY specific products, and NOT built for everyone in the whole world.  (some fools actually don’t like Caramel!)

Now, you’ve got an EXCEPTIONAL PRODUCT… you’ve got to make an EXCEPTIONAL DEAL to the PEOPLE THAT NEED IT, and then, and only then, will you get sales from Twitter.

EXAMPLE;   @QuadrupleCaramelIceCream  live in Austin?  Try a Quad Caramel Ice-cream from #QCIC for just $2 with this code: bit.ly/34f6

or

EXAMPLE: @SMBTaxHelp get a $250+ training and tax consultation for just $40 with this code: bit.ly/554d

….

Are you getting it?
To me, (who wants/needs both of those things already)… I’m DEFINITELY going to get the icecream.. and I am GOING to check out SMBTaxHelp and see if it really is $250+ in value.

…
Engineering Formula:
(ExceptionalTargetedProduct + SpecialOffer) * TwitterFollowersThatNeedYourStuff = Win Sales with Twitter

Let Karmaback help you win: http://karmaback.com/platform

*photo from: http://slurplog.blogspot.com/2005/10/food-fanny-ice-cream-vietnam-hcmc.html

Social Brand Evangelism

In Social Networks like Facebook and Twitter, there are a subset of people that are extremely vocal in their support of a brand, product, or company.  For some reason, this group of people (call them Social Brand Evangelists), find some pleasure in touting their love of a product (iPhones, iPads, graphics cards, TVs, XBOX, t-shirts, or whatever).  Here is the dirty secret…  I think most of these Social Brand Evangelists are “on the payroll” or “in it for something else”.  The loudest proponents and evangelists are employees and especially marketing employees… they constantly blab about themselves, share links about their companies, and the like.  The second set are doing it for 1 reason: to try to win something…  a contest or a sweepstakes system (such as Karmaback’s own system) prompted them to share to enter to win (this is not a bad thing).

But magic hour happens, in my mind, in the truly informal.  The Social Brand Evangelist who does NOT squawk off constantly about a brand, but who makes a subtle recommendation to a friend JUST at the right time!

How can you make your customers so delighted, that when no-one is looking (not contest, no sweepstakes, no employees)… they make the recommendation to a friend because they think it’s the right recommendation?

If you can do that… you’ve won.

Giving back. Karma->back: Karmaback now turns points into charity donations!

In Eastern Philosophy, Karma is that earned thing which leads to something you deserve (good or bad).  Karma comes full circle when it is shared… it gets amplified back upon itself.  It is this “circle of Karma” which my company Karmaback, Inc. now offers to both businesses and end users.  We have just announced our “Donate points to charity” program.  This program allows users to donate their points to charity, which Karmaback turns into cash donations to that charity.  The circle starts with businesses who use Karmaback services.  Users interact with those companies, and EARN points (Karma).  Then those points can be spent on “stuff“, including Charity, completing a circle of Karma!

To learn more about Karmaback Points for Charity and how to turn your online activity into cash donations or to become a participating charity, please visit karmaback.com/charity.

Non-profits participating in the Karmaback Points for Charity program include:

  • The Bob Woodruff Foundation: The vision of the Bob Woodruff Foundation is to provide resources and support to injured service members, veterans and their families — building a movement to empower communities nationwide to take action to successfully reintegrate our nation’s injured heroes-especially those who have sustained the Hidden Injuries of War-back into their communities so they may thrive physically, psychologically, socially and economically.
  • Learn To Be Foundation: Learn To Be was organized on the principle of using the World Wide Web as a medium for people of all ages to grasp their educational potential. The Foundation fosters free online tutoring services that are driven by a community of users dedicated to teaching and mentoring those in need.
  • Bluebonnet Equine Humane Society: The mission of the Bluebonnet Equine Humane Society is to improve the lives of equines by educating and helping owners, assisting law enforcement agencies, rehabilitating abused and neglected equines, and placing them into safe, permanent homes.
Got a business?  Check out our Social Platform to learn how you can get MORE FANS/FOLLOWERS, MORE VIRAL SHARING, and MORE SALES for your business… by giving Karmaback points, running Karmaback Sweepstakes, and Karmaback Coupons and Feedback.